Returns
If
your order has been damaged in shipping please notify us as soon as
possible and we will gladly replace the damaged item. Fragrance
preference is something that varies widely from person to
person. Where one might like something scented stronger,
another might wish it to be lighter. If the fragrance of what
you order is not exactly to your liking, we can not replace
it. We can not replace any skin care product after it has left our
facilities. From time to time we will make slight changes
in our formulas. These changes do not affect the effectiveness
of the productThe
effectiveness of our products are based on our and our customer testimonials.
We do not claim that they cure or heal. We can not guarantee
that everyone will have the same results, there are always
exceptions.
Shipping
Policies
We ship all orders as soon as
possible by the fastest and most economical means. Most orders
are shipping via Priority Mail or Flat Rate Priority Mail.
Any large orders not fitting into the Flat Rate box will be shipped
UPS. If there is any breakage, please contact as soon as your
order arrives. Offers
of free shipping apply to U.S. only, sorry. We will
however deduct what would be the cost of shipping it in the U.S.
from the total shipping cost. Otherwise, if the international
shipping cost was $20 and normal U.S. shipping cost was $7, the
total charged would be $13.
Questions
About Our Products
We are more than willing to
answer your questions. If you have allergies, ask us if the
items your are allergic to are in our products. Please do not
ask for the ingredient listings on ALL of our products as this would
be terribly time consuming. Please do not ask for the
ingredient listing and the quantities! This is proprietary
information and will not be released under any circumstances.
We maintain the right, to refuse to sell, to anyone requesting this
information or anyone that we believe might be attempting to
duplicate our products.
Testimonials
If
one of our products helps you with any condition, we'd love to be
able to post it on our Customer
Testimonial page. A remarkable
amount of our sales comes from word of mouth about the excellent
results someone received from our products or someone purchasing
them as a gift for love one with a problem. E-mail
Us Testimonials or call us at 402-984-8876
Privacy
Policy
Oszentasia
Ostrich Oil Skin Care Products
We can be
reached via e-mail at info@ostrich-oil.com
or you can reach us by telephone at 402-984-8876
For each visitor to our Web page, our Web server automatically
recognizes no information regarding the domain or e-mail address.
We collect
no information on consumers who browse our Web page
The
information we collect is:
With respect to cookies: We use cookies to record user-specific
information on what pages users access or visit.
We do NOT
make e-mail addresses of those who access our site available to
any other organizations. We do NOT make our customer list
available to any other organization.
If you
supply us with your postal address on-line you may receive
periodic mailings from us with information on new products and
services or upcoming events. If you do not wish to receive such
mailings, please let us know by calling us at the number provided
above, e-mailing us at the above address, writing to us at the
above address..
Persons who
supply us with their telephone numbers on-line will only receive
telephone contact from us with information regarding orders they
have placed on-line.
With
respect to Ad Servers: We do not partner with or have special
relationships with any ad server companies.
Upon
request we provide customers with access to transaction
information (e.g., dates on which customers made purchases,
amounts and types of purchases) that we maintain about them.
Consumers can access this information by e-mail us at the above
address or by phone call.
With
respect to security: We have appropriate security measures in
place in our physical facilities to protect against the loss,
misuse or alteration of information that we have collected from
you at our site when orders are placed..
If you feel
that this site is not following its stated information policy, you
may contact us at the above email addresses or phone number.